Job Stream ("we" or "us") makes a phone app for construction and field crews. Crews use it to send live video from job sites to their managers and site supervisors. The app also records that video so people can watch it later. We call the app and everything that goes with it the "Service". This policy tells you what information we collect, how we use it, and what choices you have.
Job Stream is a tool for businesses. Most of the time, your employer or the business that runs your job site controls the account. In this policy, that business is called your "Company". When your Company controls the account, it decides who can send video and who can watch. It also decides what happens to recordings. It is responsible for how it uses the video. This policy explains how we handle the data for the Company and to run our own business.
01Information we collect
- Account information. Your name, email address, phone number, job role, and the Company you belong to. You or your Company gives us these when your account is set up.
- Video, sound and photos. The live video sent through the app, the recordings made from it, and the job photos crews take in the app. Video and photos may show the person filming and anyone else on the job site. Video may also record their voices. Your Company can also add job photos taken outside the app. Those keep the date and place saved in the photo. You can also add pictures from your phone's Photos to a job. We only read the pictures you pick, and the date and place saved in them. If a picture has no place saved, we use the job site's place instead.
- Location. Your exact location from your phone, taken while you send live video or take a job photo. We attach it to the video, the recording or the photo. Your Company's viewers can see it. It is also used to show whether you are on the site or off it.
- Share My Location. This is a switch in the app. While it is on, the app sends your current location to your Company, even when the app is running in the background. This lets supervisors see where crews are on the site map. We keep only your latest location. Each new one replaces the one before it. Turning the switch off deletes it right away. The switch stays off until you turn it on, or until you start work on a job.
- Work hours. While your clock is running on a job, the app turns Share My Location on and uses it to count your work hours. It writes down the times you were inside that job site's area (for example, inside from 7:10 to 11:55). It keeps those times, not your location. The times become part of your Company's timesheet records.
- Details about sites and video. Which site or project a video belongs to, its title or label, its date and time, how long it ran, and who watched it.
- Device and use details. Your phone model, its operating system, the app version, your internet address, crash reports, and how the app is used. The app collects these by itself, to keep the Service working and safe.
02People on camera
Job Stream records video on job sites where work is going on. That means workers, subcontractors and visitors may be on camera. Each state and country has its own laws about recording. They cover recording at work, telling people they are being watched, and recording sound. The Company that runs the account decides when and where to send video. Job Stream does not. The Company must tell people on its sites anything the law says they must be told. It must also get any permission from them that the law requires.
If you think you were recorded on Job Stream and you have questions about the video, contact the business that runs the job site first. It controls the account and its recordings. You can also email us at support@hydroxapp.com.
03How we use information
- To run the Service: send live video to the people allowed to watch it, store recordings, and let people in your Company play them back.
- To run accounts: signing in, checking that it is really you, and sending account messages.
- To keep the Service safe and working. That means fixing problems, stopping misuse, and watching for security problems. It also means measuring how the Service is used.
- To help you: answering your questions and requests.
We do not sell your personal information. We do not use your job site video to build profiles for advertising.
04Who we share information with
- People in your Company. This is what the product is for. Live video and recordings can be seen by the supervisors, managers and other members your Company allows.
- Businesses that help us. We use other businesses to run the Service: cloud hosting, video streaming and storage services. They handle data for us under a contract.
- When the law requires it. We may share information when the law or a legal order says we must. We may also share it to protect the rights and safety of users, the public, or the Service.
- If the business changes hands. We might merge with another business, be bought, or sell part of our business. If so, information may move to the new owner as part of that deal. This policy still applies to that information.
05How long we keep data, and deleting it
We keep recordings so your Company can look at them. They are deleted when the Company deletes them or closes its account. They are also deleted when the account's settings say it is time. We keep account information while your account is open. After that, we keep it only as long as we have a real business or legal need for it.
You can delete your account at any time in the app. Go to Settings, then Delete Account. This removes your sign-in and your personal account data for good. Work you already did for your Company stays with your Company. That includes live video, recordings, photos and timesheets. They are its business records, and it stays in control of them. You can also ask to have your data deleted. Ask your Company's administrator, or email us at support@hydroxapp.com.
06Keeping data safe
We use industry-standard methods to protect data while it is being sent and while it is stored. Only the people your Company allows can see live video and recordings. No system is perfectly safe, so we cannot promise complete security. If you think something is wrong, email support@hydroxapp.com.
07Your choices and rights
- You can see and change your account information in the app.
- You can ask us for a copy of your personal information, or ask us to delete it. If your Company controls that data, we may send your request to the Company.
- Depending on where you live, your local privacy law may give you more rights. Two examples are the privacy laws of California and of the European Union. We act on valid requests the way the law that applies to you requires.
08Children
The Service is a tool for work. It is not meant for children. You must be at least 18 years old to use it. If people where you live become legal adults at an older age, you must be that age. We do not knowingly collect personal information from children.
09Changes to this policy
We may change this policy as the Service changes. If we make an important change, we will update the date at the top of this page and tell you in the app or on this website. This policy took effect on August 13, 2026, the day the Service launched to the public.
10Contact
Questions about this policy or your data? Email support@hydroxapp.com.